Terms of Service

Terms of Service

The following Terms of Service (“Terms”) govern your use of the services provided by DCP Security Services. By engaging with our services, you agree to comply with these Terms.

1. Scope of Services

• DCP Security Services provides security solutions, including guarding, VIP protection, K9 services, CCTV installation, electric fencing, and other related services.
• Additional services may include IT solutions, gate motor installation, and event security management.
• Specific terms for individual services will be outlined in corresponding contracts or agreements.

2. Client Responsibilities

• Provide accurate and complete information required for service delivery.
• Ensure compliance with applicable laws and regulations relevant to the contracted services.
• Notify DCP Security Services of any changes to service requirements or conditions that may affect performance.
• Maintain open communication with our team for seamless service delivery.

3. Fees and Payments

• Service fees are agreed upon before the commencement of services and outlined in a formal agreement.
• Payments must be made in full and on time as per the agreed schedule.
• Late payments may result in penalties or suspension of services.
• All fees are non-refundable unless otherwise stated in the service agreement.

4. Confidentiality

• Both parties agree to maintain the confidentiality of sensitive information shared during service engagement.
• DCP Security Services will not disclose client information to third parties without explicit consent, except as required by law.

5. Service Limitations

• DCP Security Services does not guarantee uninterrupted or error-free service delivery due to external factors such as weather, strikes, or acts of God.
• Liability for damages resulting from service limitations will be evaluated on a case-by-case basis.

6. Termination of Services

• Either party may terminate the service agreement with written notice, as outlined in the agreement terms.
• Termination may occur immediately if there is a breach of contract or failure to comply with these Terms.
• Upon termination, all outstanding payments must be settled within the agreed timeframe.

7. Liability

• DCP Security Services is not liable for damages arising from circumstances beyond its reasonable control.
• The company will take all reasonable precautions to safeguard client property and personnel but cannot guarantee absolute protection against all risks.
• Clients agree to indemnify and hold harmless DCP Security Services from claims or damages resulting from non-compliance with these Terms.

8. Intellectual Property

• All materials, reports, and methodologies provided by DCP Security Services remain the intellectual property of the company unless otherwise agreed.
• Unauthorized reproduction, distribution, or modification of company materials is prohibited.

9. Modifications to Services or Terms

• DCP Security Services reserves the right to update or modify services and these Terms at any time.
• Clients will be notified of significant changes, and continued use of services indicates acceptance of such changes.

10. Governing Law

• These Terms are governed by the laws of South Africa.
• Any disputes arising under these Terms will be resolved in accordance with South African legal procedures.

11. Contact Information

For questions or concerns regarding these Terms, please contact us:

• Phone: 073 014 6451
• Email: admin@dcp-security.co.za
• Address: 316 Commissioner Street, Office No 4, Boksburg, 1459

By engaging with DCP Security Services, you acknowledge and agree to these Terms of Service. Thank you for choosing DCP Security Services for your security needs.