Privacy Policy
At DCP Security Services, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information. By engaging with our services, you agree to the terms outlined below.
Information We Collect
- Personal Information: Includes your name, address, phone number, email, and other contact details.
- Financial Information: Payment details, invoices, and billing addresses.
- Service Details: Information about the services you use, including preferences and specific requirements.
- Technical Data: IP addresses, browser type, device type, and website usage analytics.
- Employee Data: For prospective employees, we may collect resumes, certifications, and reference information.
How We Use Your Information
- To provide, deliver, and improve our security services.
- For communication purposes, including responding to inquiries and providing updates.
- To process payments and manage accounts.
- For compliance with legal obligations and industry regulations.
- To conduct internal audits and enhance operational efficiency.
- For marketing purposes, such as sharing promotions and service updates (only with your consent).
Sharing of Information
- Third-Party Service Providers: Shared only when necessary for delivering services, such as payment processors or technical support.
- Legal Compliance: Shared to comply with applicable laws, regulations, or court orders.
- Business Transfers: In case of mergers or acquisitions, your information may be transferred.
- Consent: Shared with third parties only when explicit consent is provided.
Data Security
- We implement robust security measures to protect your information from unauthorized access, disclosure, or misuse.
- Regularly update and monitor our systems for potential vulnerabilities.
- Limit access to personal information to authorized personnel only.
Your Rights
- Access: Request access to your personal information.
- Correction: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your data where applicable.
- Objection: Opt-out of specific uses of your data, such as marketing.
- Portability: Request a copy of your data in a portable format.
Cookies and Tracking
- We use cookies to enhance website functionality and user experience.
- Cookies help analyze site traffic and improve our online services.
- You can control or disable cookies through your browser settings.
Retention of Data
- Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected.
- Financial and contractual information may be retained for legal or accounting purposes.
Changes to This Privacy Policy
- We reserve the right to update or revise this Privacy Policy at any time.
- Changes will be communicated through our website or directly to affected users.
Contact Us
For any questions or concerns about this Privacy Policy or your personal data, please contact us:
- Phone: 073 014 6451
- Email: admin@dcp-security.co.za
- Address: 316 Commissioner Street, Office No 4, Boksburg 1459
We are committed to addressing any concerns promptly and professionally.
